Platinum IT Plan

Platinum level customers are typically large enterprises consisting of 100+ employees. They have the same services, by and large, as Gold level clients, with the added benefit of having on-site admins during working hours 5 days a week. These admins are typically always present at the client company to ensure top notch IT services. These services include most of the same services as Gold members, with the added benefit of an increased response time, and more proactive monitoring:

  • Network Engineering (Planning, purchase assistance, deployment, operation)/li>
  • Server purchase/setup
  • Workstation purchase/setup
  • Computer Network Security
  • Computer Repairs
  • Printer setup/maintenance
  • Server/Network administration
  • User management/security
  • On-site support
  • Remote support
  • Backup Administration
  • Patch Management
  • Centralized Antivirus management
  • Virus/Malware/Spyware removal
  • Disaster Recovery Planning
  • Consultation
  • Security analysis
  • Enterprise network documentation
  • 1 hour 24/7 emergency response time
  • 24/7 automated monitoring and alerts
  • 9-5 presence at company during typical weekdays (optional)
  • Employee monitoring for suspicious/damaging activity
  • Network traffic monitoring/sniffing
  • Computer forensics
  • Data recovery

  • Call us today for a free consultation